Frequently Asked Questions about Maintenance Services, Fleet Management Service, & Fast-Tag Service

Owlseye FAQ:

Owlseye has a vision to build easy to use and a state of art transportation maintenance services solution or/ fleet management solution and are fully dedicated in bringing a positive change/difference in the day to day life of our customers by providing hassle free maintenance of transport vehicles.

When you are dealing with commercial buses or truck no manual process can drive the business resource, utilization, and cost Improvement being asked of you as the Fleet manager. No matter what size vehicle you operate or its location, Owlseye services can provide a proven program of contract maintenance services for your vehicles.

It can help you to:

  • Lower operating and fuel cost.
  • Increase labor productivity.
  • Optimize vehicle uptime & life cycle.
  • Achieve environmental goal.

Owlseye uses the latest state of art technologies and invest in continuous training to ensure that our technician are able to maintain your vehicle to exceptional standard. Owlseye also offers special monitoring tools that give visibility into critical activities and matrices through V2 GPS Device.

Owlseye have made appointment a vehicle service as easy as 1-2-3. Just select your vehicle type, fuel type, and Location select the type of maintenance service you require, choose your preferred time slot And Enjoy! Owlseye service your vehicle at your door step, so you don’t miss out the cherished moments with your loved ones..

Not at all. From the appointment to maintenance, our priority at Owlseye keeps you and Your Vehicle Service first. We will send you the bill once your car is serviced and inspected by our professionals. We offer flexible payment options for your ease. You can still prepay if you choose to.

For Maintenance Service FAQ:

The best way to protect the value of your vehicle and ensure that it functions well for years to come is to maintain it properly at regular intervals. However, knowing how to take care of a vehicle can be a challenge for those who are unfamiliar with procedures. Owlseye have provided answer to frequently asked questions related to maintenance service for the reason. By making this information readily accessible, our hope is to make maintenance more approachable for customers of the Owlseye.

The consensus agrees that a driver should get an oil change every 5000 kms to 10000 kms or every three months. However, you can always refer to your owner's manual which covers the recommended oil change interval for your specific make and model. Many of today's newer vehicles will actually tell you when they are due for service. Remember: an oil change is essential because it acts as a lubricant for the internal cogs and gears under the hood. Without it, oil can turn into sludge and prohibit your vehicle from operating correctly.

Aside from engine oil, there are many other fluids that are vital to the health of your vehicle. Some examples include the transmission fluid, brake fluid, engine coolant, and power-steering fluid. Their levels are not only affected by how frequently you drive but extreme temperatures as well. As such, specialists advise checking them at the same time as your oil change or everymonth or two.

Typically, there are two filters in a vehicle. One is for the engine and the other is for the cabin. A dirty filter can prevent airflow, limiting the engine's ability to expend hot air and inhibiting clean air to pass through. How often you need to change it varies, though the conventional timeframe is about 30,000 kms, which is why the best way to determine that it needs a replacement is to check it periodically. Fortunately, replacing a filter is a quick and easy process.

On average, brake pads begin to wear out around the 20,000- to 30,000 kms mark, but there are many factors that may impact this figure. Knowing what signs to look out for will therefore prove instrumental in detecting when your brake pads need to be replaced. If you feel your vehicle taking longer to come to a stop or notice a high-pitch screeching or grinding noise when braking, scheduling a checkup is integral. Running with worn brake pads will eventually affect the rotors, which can be a costly repair, so taking a proactive approach will not only keep you safe but save you money as well.

The standard battery is projected to last three to five years, but variables like hot and cold weather can influence its longevity, so it is best to keep an eye out for signs your battery power is declining. If your headlights and dashboard lights are starting to dim or if your vehicle has difficulty starting, these are clues that your vehicle may be due for a battery replacement.

As the main point of contact with the pavement, tires are subject to the most wear and tear. This is especially true if you utilize your vehicle for off-roading or have a two-wheel drive system which puts most of the labor on a specific set of wheels. That being the case, having your tires rotated every six months or around 12,000 Kms to 15,000 kms is a good rule to uphold. Doing so will ensure your tires wear evenly.

The amount of pressure a tire requires depends on its type and the vehicle. You can find out the optimum air pressure either printed on the door jamb, the side-wall of the tires, or in your owner's manual. Too much pressure can make it difficult for you to maneuver your vehicle while too little pressure can result in a blow-out. You can always speak with a product expert to determine what pressure levels are most appropriate.

For More Answers to Service Questions, Contact a Owlseye 24X 7 Support Service Assistance

Ultimately, the purpose of servicing your vehicle is to protect not just your vehicle but you and your passengers. That is why our team at the Owlseye encourages you to get acquainted with the needs of your specific make and model by reviewing its handbook. Otherwise, you can consult with a technician at one of our service Assistance serving in India to receive detailed information and to get assistance with your regular maintenance.

For Fleet Management FAQ:

Fleet management is the management of all the vehicles in a fleet from acquisition and resale to maintenance, vehicle tracking, fuel, accident management and more. Companies, organizations and government agencies (non-profit, education, services) that operate 15 or more vehicles or buy more than 10 vehicles in a single calendar year are considered fleet owners. Vehicles are typically one largest operating cost for organizations that rely on vehicles to deliver their products and services. Fleet management companies like Owlseye Fleet Management, have the infrastructure and partnerships in place to help businesses scale their vehicle needs, ultimately reducing fleet costs, known as the Total Cost of Ownership.

Owlseye Fleet Management offers local, dedicated Account Managers to help businesses buy sell and manage a wide variety of vehicles:

  • Delivery Van/ Passenger Van
  • Car
  • Commercial Four Wheeler
  • Buses
  • Trucks
  • Heavy Machinery

A Fleet Management Company (FMC) partners with businesses, organizations, and government agencies to help manage every aspect of their company car program. Any business, organization or government agency that uses 15 or more vehicles or purchases more than 10 vehicles in a calendar year qualifies as someone who should consider a partnership with a fleet management company.

Owlseye Fleet Management partners with a wide variety of businesses, organizations and government-affiliated programs across numerous industries to support their vehicle needs.

Many organizations consider partnering with a fleet management company (FMC) may work with another FMC provider, have drivers on a mileage reimbursement program or are managing their vehicle program internally.

We provide fleet management services to almost every industry including, but not limited to:

  • Construction
  • Oil & Gas
  • Engineering & Logistics
  • Equipment Dealers
  • Security
  • Food & Service
  • Hospitals & Pharmaceutical
  • School, College & Universities
  • Governments Departments

By partnering with a Fleet Management Company, you benefit from the FMCs infrastructure and resources, such as a local, dedicated account manager with fleet experience, fleet technology and software platforms for data and fleet reporting, telematics for vehicle tracking and GPS, fuel management for fuel rebates, risk and safety programs that add value and improve fleet efficiencies. To hear testimonials from current clients and the services provided through a partnership with Owlseye Fleet Management, view our client case studies and testimonial videos.

A full-service fleet management program helps companies that have multiple vehicles manage every aspect of the fleet:

  • Vehicle pricing and negotiation
  • Fleet financing
  • Vehicle leasing and acquisition
  • Vehicle right-sizing
  • Vehicle resale and disposal
  • Vehicle registration and renewal
  • Fleet monitoring
  • Fleet tracking (telematics)
  • Vehicle maintenance
  • Fleet fuel cards and management
  • Fleet safety
  • Predictive fleet analytics and software

A fleet management company helps organizations run their fleet more efficiently, by selling older vehicles, helping to find the right vehicles, offering support with financing and lines of credit, vehicle licensing, titling and registration, and aftermarket customizations.

Owlseye Fleet Management offers these services along with a local, dedicated account manager to help monitor and track the performance of a fleet program with access to fuel management, telematics, risk management, and driver safety programs.

Every fleet of vehicles is different, of course – and everyone has different goals for financial performance. Are you measuring savings per kms or in simple net cost? Either way, the path to saving money and making the savings stick starts with a plan.

And we believe the best-performing fleet management plans come from professionals who know every detail inside and out. Whether it’s managing vehicle acquisition, fuel, maintenance or resale, Enterprise has the infrastructure and knowledge to develop a plan that will help you meet your goals. We can save you money in the first year – and long-term.

It’s easy to focus simply on the costs of acquisition, or, in turn, to relentlessly squeeze as much utility as possible out of each vehicle, even beyond its useful life. We have found what works better is to consider all vehicle expenses: fuel, maintenance, risk management, taxes, interest and, of course, depreciation. This allows you to balance total costs against your need for budgeting, operational performance and even brand reputation

It’s an approach that also allows for something we call “right sizing,” ensuring the vehicles your employees drive match their needs. In truth, many fleets could easily get by with less costly vehicles, while others may need to upgrade when vehicles are overloaded.

A good maintenance program will reduce your total cost of ownership by delivering lower repair prices, expediting factory assistance and maintaining stringent quality standards across your fleet.

Sound maintenance practices also protect your organization from unnecessary liability. Here at Owlseye, we believe a full maintenance program can be a good fit for many organizations. This is a fixed-cost program that lets you plan for all of your maintenance costs, while delivering peace of mind that no matter where your vehicles are, they’ll be maintained and repaired in a trustworthy manner on a timely basis. Our maintenance management program lets you leverage our Automotive Service Excellence of over 100 ASE-Certified technicians to ensure you receive the necessary work at the right price at the right time.

As you know, there are thousands of vehicle options on the market. In our experience, many organizations benefit from ordering directly from the manufacturing. The most important benefit is being able to “right-size” vehicles across your fleet, so you are not paying for extra options or upgrades that only add to the cost.

When you order from the manufacturer, you also can take advantage of incentives and discounts. However, this does require careful planning and market timing, a strategy Owlseye account managers can easily handle. Of course, we recognize that you may need vehicles quickly; we can also work with you and our nationwide network to find the best vehiclesat the best prices.

Covid-19 FAQ:

We are focused on the safety of our customers, employees, families and our communities. We’re monitoring the situation closely and taking steps to ensure we are meeting your needs as your fleet partner.

We have suspended in-person client visits and recommend that meetings are conducted through Zoom, a video conference platform. Most of our customer-facing workforce can work remotely and we’re encouraging them to do so. For employees who are not able to work from home, we are using recommended social distancing to ensure safety. Our third-party partners are following a similar protocol.

Owlseye Fleet Management offers local, dedicated Account Managers to help businesses buy sell and manage a wide variety of vehicles:

Fleet Operations remain ready to support you with anything you may need, even when employees are working remotely. If there are any further questions you have on this topic, please do not hesitate to reach out to Our Owlseye Team.

Owlseye Fleet Management offers several strategies that we’re implementing to help essential businesses during COVID-19, including:

  • Open a new line of credit to optimize cash flow
  • Find rental solutions to assist with fluctuating business demands
  • Negotiate, track and audit maintenance expenses to keep maintenance costs down
  • Leverage the used car market to lower acquisition costs
  • Identify the best vehicle lifecycle to reduce downtime, increase resale returns and right-size the fleet according to operational needs

We can also provide top industry resale expertise and consultation with the changing automotive market during COVID-19 to meet your current needs, including:

  • Adding vehicles (short or long term) to meet social distancing guidelines
  • Adjusting vehicles on a project-need basis
  • Increasing short-term rentals to handle future needs
  • Providing employees with rental vehicles backed by our Complete Clean Pledge
  • Increasing low-cost transportation solutions for essential businesses

Yes. Maintenance facilities are open and considered essential services for businesses. Additionally, the Government Department is open and ready to support you with anything you may need, even when employees are working remotely.

The Government Department is closely monitoring and communicating with our vendor partners regarding their plans for managing disruptions to business operations connected to the COVID-19 situation.

Here are a few updates:

Most of our manufacturer and vendor partners have made updates to their health and safety measures and many are now offering low or no-contact service options.

Many are modifying current hours of operation to meet client needs during this difficult and ever-changing environment.

Due to the speed at which things are changing, we recommend that you reach out to your local approved repair ahead of time to confirm hours of operation and make the arrangements that best fit your needs or comfort level.